A hundred iron men stand out on Crosby beach watching the shipping channel, and on any half-decent evening there is a row of tripods behind them. Photographers are a large share of what L23 sends this way, usually a card or an SSD holding a shoot that has not been copied off anywhere yet.
Crosby jobs are diagnosed free. One fixed figure in writing before any work starts, and £300 + VAT covers a single drive or SSD.
Another Place has made this beach one of the most photographed stretches of coast in the north west, and between the figures, the tide, the marina and the container ships coming up the channel there is always something being shot. What arrives here is the aftermath: a card that reports itself as needing formatting on the drive home, a portable SSD full of a wedding at St Luke's or a portrait session in the dunes at Hightown, or a laptop that will not wake up with a week of edits on it and no export finished.
The rule for a card that has misbehaved is short. Stop using it. Do not shoot another frame on it, do not let the camera format it, and do not point a free recovery app at it and let the app write anything back. The card is imaged first and the pictures are rebuilt from that copy, so the original is never risked, and raw files are opened where possible to confirm they are whole rather than merely listed. Cards and USB pen drives are £250 + VAT. They travel best taped inside folded stiff card in a padded envelope, which stops them bending and stops them getting lost in the packaging.
Family drives make up most of the rest. Waterloo, Blundellsands, Great Crosby, Thornton and the streets off South Road produce a steady flow of external drives holding everything a household has: the christenings, the school plays, the scanned slides from someone's parents, all on one disc that has been quietly ageing since it was bought. There are laptops that took a cup of tea, drives dropped while being carried between rooms, and the classic case of a backup drive that lived on the same desk, plugged into the same extension lead, and went the same way as the computer it was backing up.
Everything comes in by post. Pack the bare drive so nothing can shift, send it tracked and insured to Manchester Data Recovery, Peter House, Oxford Street, Manchester M1 5AN, and it is on the bench the next working day. If you prefer a courier you book and pay for yourself, that is entirely fine. There is no collection, no van and no shop in Crosby or Waterloo, and nobody should be sitting in waiting for one.
Nothing is charged to find out what is wrong. The free diagnostic finishes within 2 working days of arrival and ends in one fixed written figure: £250 + VAT for cards and pen drives, £300 + VAT for any single hard drive or SSD including NVMe, from £500 + VAT for a NAS or an array, £400 + VAT for CCTV or a BitLocker volume, £800 + VAT for a forensic investigation with a written report. Logical work is no fix, no fee. Physical, electronic, board-level, water and fire damage take half the quote up front with the balance only on success. Hightown, Thornton, Little Crosby, Seaforth and Formby's southern edge all post in the same way, on 0800 689 0668, Mon-Fri 9:00am-5:30pm.
Almost every job on this bench came in by tracked, insured post. It is the calmest way to move a drive that is already struggling, and a parcel handed in anywhere on Merseyside usually reaches the bench the following working day.
Still screwed inside a laptop, tower, MacBook, iMac, server or a CCTV recorder? Take the drive out and post that on its own. We do not strip machines here, and any computer shop will do it in a few minutes. The one job nobody can take on is flash soldered straight to a logic board, as on Apple Silicon Macs and a handful of very slim laptops: if the storage will not unbolt, there is nothing to send.
↓ Print the shipping & booking-in form (PDF)
Address it to Manchester Data Recovery. It is roughly 35 miles from Liverpool along the M62 if you fancy the run, and next working day by tracked post if you do not. We ring or email the moment it is booked in, and the free diagnostic closes 2 working days after that.
Not sure what belongs in the parcel? Call 0800 689 0668 before you tape it shut, or step through the free online diagnostic first.
The diagnosis costs nothing, the figure is written down, and a single drive or SSD is £300 + VAT.