Data Recovery Crosby

A hundred iron men stand out on Crosby beach watching the shipping channel, and on any half-decent evening there is a row of tripods behind them. Photographers are a large share of what L23 sends this way, usually a card or an SSD holding a shoot that has not been copied off anywhere yet.

Crosby jobs are diagnosed free. One fixed figure in writing before any work starts, and £300 + VAT covers a single drive or SSD.

// data recovery for crosby

Another Place has made this beach one of the most photographed stretches of coast in the north west, and between the figures, the tide, the marina and the container ships coming up the channel there is always something being shot. What arrives here is the aftermath: a card that reports itself as needing formatting on the drive home, a portable SSD full of a wedding at St Luke's or a portrait session in the dunes at Hightown, or a laptop that will not wake up with a week of edits on it and no export finished.

The rule for a card that has misbehaved is short. Stop using it. Do not shoot another frame on it, do not let the camera format it, and do not point a free recovery app at it and let the app write anything back. The card is imaged first and the pictures are rebuilt from that copy, so the original is never risked, and raw files are opened where possible to confirm they are whole rather than merely listed. Cards and USB pen drives are £250 + VAT. They travel best taped inside folded stiff card in a padded envelope, which stops them bending and stops them getting lost in the packaging.

Family drives make up most of the rest. Waterloo, Blundellsands, Great Crosby, Thornton and the streets off South Road produce a steady flow of external drives holding everything a household has: the christenings, the school plays, the scanned slides from someone's parents, all on one disc that has been quietly ageing since it was bought. There are laptops that took a cup of tea, drives dropped while being carried between rooms, and the classic case of a backup drive that lived on the same desk, plugged into the same extension lead, and went the same way as the computer it was backing up.

Everything comes in by post. Pack the bare drive so nothing can shift, send it tracked and insured to Manchester Data Recovery, Peter House, Oxford Street, Manchester M1 5AN, and it is on the bench the next working day. If you prefer a courier you book and pay for yourself, that is entirely fine. There is no collection, no van and no shop in Crosby or Waterloo, and nobody should be sitting in waiting for one.

Nothing is charged to find out what is wrong. The free diagnostic finishes within 2 working days of arrival and ends in one fixed written figure: £250 + VAT for cards and pen drives, £300 + VAT for any single hard drive or SSD including NVMe, from £500 + VAT for a NAS or an array, £400 + VAT for CCTV or a BitLocker volume, £800 + VAT for a forensic investigation with a written report. Logical work is no fix, no fee. Physical, electronic, board-level, water and fire damage take half the quote up front with the balance only on success. Hightown, Thornton, Little Crosby, Seaforth and Formby's southern edge all post in the same way, on 0800 689 0668, Mon-Fri 9:00am-5:30pm.

// what comes back

What we recover for Crosby

// posting your device in

Sending it in from Crosby — a padded box and a label

Almost every job on this bench came in by tracked, insured post. It is the calmest way to move a drive that is already struggling, and a parcel handed in anywhere on Merseyside usually reaches the bench the following working day.

Still screwed inside a laptop, tower, MacBook, iMac, server or a CCTV recorder? Take the drive out and post that on its own. We do not strip machines here, and any computer shop will do it in a few minutes. The one job nobody can take on is flash soldered straight to a logic board, as on Apple Silicon Macs and a handful of very slim laptops: if the storage will not unbolt, there is nothing to send.

  • Wrap it well and use a box or padded envelope stiff enough that nothing rattles. Hold on to the cables, caddies and power supplies; they are no help at this end.
  • Fill in the shipping and booking-in form (PDF) — name, number, and a line or two about what went wrong — and drop it in the box beside the drive.
  • Royal Mail Special Delivery gets it here tracked and insured. Book your own courier instead if you prefer; either way the parcel is signed for.
  • Driving over instead? Reception at the Manchester address below accepts drop-offs, Mon–Fri 9:00am–5:30pm. What there is not, anywhere, is a Liverpool counter or a collection service.
// the address on the parcel

Manchester Data Recovery

Manchester Data Recovery
Peter House, Oxford Street
Manchester, M1 5AN

↓ Print the shipping & booking-in form (PDF)

Address it to Manchester Data Recovery. It is roughly 35 miles from Liverpool along the M62 if you fancy the run, and next working day by tracked post if you do not. We ring or email the moment it is booked in, and the free diagnostic closes 2 working days after that.

Not sure what belongs in the parcel? Call 0800 689 0668 before you tape it shut, or step through the free online diagnostic first.

// crosby questions

Common questions

Almost certainly not. That message nearly always means the index has broken rather than that the images have gone, and the frames are still sitting in the flash until something writes over them. Take the card out of the camera now and leave it alone, then post it as it is. Recovery is done from an image of the card, so the original is not altered at any stage.
No, there is nowhere to hand it in and nothing is collected. Everything is posted to the bench in Manchester, tracked and insured, arriving the next working day from any counter along South Road. It sounds less convenient than a shop and in practice is faster, because the drive spends the time travelling rather than sitting on a shelf waiting to be sent on.
Not usually, though speed matters more than with any other fault. Do not try to dry it out and switch it back on, because powering a wet board is what turns a recoverable drive into a dead one. Liquid damage is physical work, so it takes 50% of the quoted price up front with the balance only if the data comes back, and the drive has to be out of the machine before it travels.
Cards and USB pen drives are £250 + VAT, and a single drive or SSD is £300 + VAT, both fixed in writing after a free diagnostic. Where the fault is logical, which covers most cards, no fix means no fee and an unsuccessful job is not billed. You will also be told before you commit what proportion of the frames is likely to be recoverable rather than after the work is done.

Crosby — the bench is nearer than it sounds.

The diagnosis costs nothing, the figure is written down, and a single drive or SSD is £300 + VAT.