Ormskirk has held a market since 1286 and has a parish church with both a tower and a spire, which is rare enough that people still argue about the reason. Less remarkable, but far more common in L39, is the number of dissertations sitting on one laptop with no copy anywhere else.
Ormskirk jobs are diagnosed free. One fixed figure in writing before any work starts, and £300 + VAT covers a single drive or SSD.
Edge Hill is the town's largest single source of failed drives, and the calls arrive in seasons. Spring is the worst of it: a laptop that will not start with a thesis on it, a portable drive holding three years of interview recordings, a shared external containing an entire cohort's project data. The advice, offered too late to be useful and worth repeating anyway, is three copies in two places, one of them not in the same building. What actually exists in most cases is one copy on the machine and a vague intention involving cloud storage.
Research data brings its own conditions and they are worth stating. Interview recordings, participant data and anything covered by an ethics approval can be handled under a confidentiality agreement; recovered files come back on fresh media and the original drive is returned or securely destroyed exactly as you instruct in writing. Staff drives from the university and the schools and colleges around the town follow the same route, and so do the laptops of people who teach at one and study at another.
Out past the town the land flattens towards the mosses, and the farms at Burscough, Scarisbrick, Halsall and Downholland grow a serious share of the north west's salad and potatoes. Their offices are usually a converted corner of a building, with one PC holding movement records, spray diaries, subsidy paperwork and the accounts, in a room with dust in the air and a habit of switching everything off at the wall. The backup, where there is one, is an external drive sitting six inches away on the same desk and sharing the same socket, which is no backup at all against a surge, a flood or a theft.
The town centre supplies the remainder: traders on the Thursday and Saturday market around the clock tower, shops and small practices on Aughton Street and Moor Street, and household drives from Aughton, Bickerstaffe and the villages out towards Lathom and Burscough. It is a small town that generates a wide spread of work, which is why the price list matters more than a quote by the hour.
There is no shop, no reception and no collection. The bare drive comes out of the machine, gets padded so nothing rattles, and goes tracked and insured to Manchester Data Recovery, Peter House, Oxford Street, Manchester M1 5AN, arriving the next working day from Ormskirk. Book your own courier instead if you would rather. Diagnosis costs nothing and is finished within 2 working days of arrival, producing one fixed written figure: £300 + VAT for a single drive or SSD, £250 + VAT for a card or pen drive, from £500 + VAT for a NAS, array or server, £400 + VAT for CCTV or BitLocker, £800 + VAT for a forensic investigation with a report. Logical faults are no fix, no fee. Mechanical, electronic, board-level and chip-level work, and water or fire damage, take 50% up front with the balance only on success. Freephone 0800 689 0668, Mon-Fri 9:00am-5:30pm.
Almost every job on this bench came in by tracked, insured post. It is the calmest way to move a drive that is already struggling, and a parcel handed in anywhere on Merseyside usually reaches the bench the following working day.
Still screwed inside a laptop, tower, MacBook, iMac, server or a CCTV recorder? Take the drive out and post that on its own. We do not strip machines here, and any computer shop will do it in a few minutes. The one job nobody can take on is flash soldered straight to a logic board, as on Apple Silicon Macs and a handful of very slim laptops: if the storage will not unbolt, there is nothing to send.
↓ Print the shipping & booking-in form (PDF)
Address it to Manchester Data Recovery. It is roughly 35 miles from Liverpool along the M62 if you fancy the run, and next working day by tracked post if you do not. We ring or email the moment it is booked in, and the free diagnostic closes 2 working days after that.
Not sure what belongs in the parcel? Call 0800 689 0668 before you tape it shut, or step through the free online diagnostic first.
The diagnosis costs nothing, the figure is written down, and a single drive or SSD is £300 + VAT.