// liverpool · merseyside · data recovery without the sales talk

Data Recovery Liverpool

Drives, SSDs, RAID sets and memory cards, recovered for Liverpool, Merseyside and the rest of the UK by post.

An external drive that started ticking on a Monday morning. A laptop SSD the machine has stopped listing. A RAID that dropped a second disk halfway through a rebuild. A card off a wedding shoot reading empty. Every one of those is an ordinary week here, and almost none of it is the end of the story. Finding out what survived costs you nothing, and the price comes back as one figure in writing before a single screw is turned.

Free diagnostic, 2 working days £300 + VAT a single drive or SSD One fixed figure, in writing Postal recovery, Merseyside and UK wide
// the short version

Free to find out. Then one price.

Nearly every Liverpool data recovery job runs the same way. Post the drive to the Manchester bench, hear what is recoverable and what it would cost, then take as long as you like deciding. The answer itself is never charged for.

2 working daysto the free diagnosis, counted from arrival
£300 + VATone hard drive or SSD, NVMe included
No feeon logical recoveries that come back empty
35 milesLiverpool to the bench, next day by tracked post

Nothing to pay for the diagnostic, and the quote is fixed. One written figure from £250 + VAT, agreed before any work begins — every band is listed on the data recovery cost page.

// what lands on the bench

One bench, every way storage fails

A snapped pen drive gets the same attention as a forty-disk SAN. Diagnosis comes first, then a single recovery service covering deleted, corrupted, dropped and plainly dead media, spinning platters and solid state alike. Pick a device below, or ring and describe it however the words come out: the voice at the other end belongs to the data recovery experts Liverpool posts its drives to, not a call handler reading from a card.

Hard Drive

A drive the computer has stopped listing is usually still holding every file that was…

SSD

Solid state drives stop without making a sound, and that is the part owners struggle…

NVMe

Nothing else in a computer stops this cleanly. An NVMe module gives no warning rattle…

Memory Card

A great deal gets photographed around Merseyside and very little of it gets backed…

USB Stick / Flash Drive

A dissertation, a payroll run, the one surviving copy of the accounts, all riding on…

Laptop

Timing is the cruellest part. The machine dies on the morning something is due, or…

Desktop Computer

A tower under the desk is where the family photographs live, and in a good many small…

Apple iMac

A grey screen that never moves on. A question mark folder blinking away in the…

Apple MacBook

MacBooks tend to fail quietly. The charger gets refused, or the lid closes and the…

External Drive

Whichever drive holds the only copy is the one that ends up on the floor. Portables…

NAS External Drive

That box humming on a shelf was holding the accounts and the family photographs at…

CCTV / DVR

The camera did its job, and then the recorder gave out, or the loop came round and…

RAID Array

One disk had been out for months without anybody noticing, and the second went twenty…

SAN

Shared storage has one unpleasant property: when it goes, every system leaning on it…

Ransomware

Monday morning, and nothing opens. Every filename ends in something nobody…

BitLocker Drives

Forty-eight digits on a blue screen, and no record anywhere of what they were. That…

Forensic Recovery

A laptop is handed back in noticeably better order than it left in, the person…

// how it works

Four steps, phone call to files back

step 01

Say what happened

Ring 0800 689 0668 or run the free online diagnostic. Everyday words are plenty; nobody is testing your jargon.

step 02

Post it to the lab

Tracked, insured post reaches the Manchester bench the next working day. About 35 miles down the M62 if you would rather hand it in. There is no collection service.

step 03

The free diagnosis

Two working days after it arrives you have the fault, the honest odds and one fixed price. Never sooner than that.

step 04

Files back to you

Say the word and everything recovered travels home on an encrypted drive, from 2 to 4 working days on a single drive.

// posting your device in

Sending it in — a padded box and a label

Almost every job on this bench came in by tracked, insured post. It is the calmest way to move a drive that is already struggling, and a parcel handed in anywhere on Merseyside usually reaches the bench the following working day.

Still screwed inside a laptop, tower, MacBook, iMac, server or a CCTV recorder? Take the drive out and post that on its own. We do not strip machines here, and any computer shop will do it in a few minutes. The one job nobody can take on is flash soldered straight to a logic board, as on Apple Silicon Macs and a handful of very slim laptops: if the storage will not unbolt, there is nothing to send.

  • Wrap it well and use a box or padded envelope stiff enough that nothing rattles. Hold on to the cables, caddies and power supplies; they are no help at this end.
  • Fill in the shipping and booking-in form (PDF) — name, number, and a line or two about what went wrong — and drop it in the box beside the drive.
  • Royal Mail Special Delivery gets it here tracked and insured. Book your own courier instead if you prefer; either way the parcel is signed for.
  • Driving over instead? Reception at the Manchester address below accepts drop-offs, Mon–Fri 9:00am–5:30pm. What there is not, anywhere, is a Liverpool counter or a collection service.
// the address on the parcel

Manchester Data Recovery

Manchester Data Recovery
Peter House, Oxford Street
Manchester, M1 5AN

↓ Print the shipping & booking-in form (PDF)

Address it to Manchester Data Recovery. It is roughly 35 miles from Liverpool along the M62 if you fancy the run, and next working day by tracked post if you do not. We ring or email the moment it is booked in, and the free diagnostic closes 2 working days after that.

Not sure what belongs in the parcel? Call 0800 689 0668 before you tape it shut, or step through the free online diagnostic first.

// what customers say

Jobs that ended well

★★★★★

"A WD My Passport with twelve years of family photographs on it stopped being seen by the laptop. Posted it on the Tuesday, had the price on the Thursday, and the lot came back on a new drive the week after. Nobody tried to sell me a thing."

Marie D · Crosby
★★★★★

"Our practice server lost a second disk mid-rebuild and the IT company stopped returning calls. Every drive was copied first, then the array put back together, and nine years of records came home. Straight answers from the first phone call on."

Andrew L · St Helens
★★★★★

"My son snapped a USB stick off in the side of his laptop the week coursework was due. The connector was rebuilt, everything came back on a new stick with photographs of the job, and it cost exactly what we had been quoted."

Joanne P · Woolton
// frequently asked questions

Common questions

The diagnostic is free, so finding out costs nothing. One fixed figure then goes in writing before anything is opened: £250 + VAT for a memory card or USB pen drive, £300 + VAT for any single hard drive or SSD with NVMe included, from £500 + VAT for an array, NAS or server, £400 + VAT for a CCTV or DVR drive, £400 + VAT for a BitLocker job, and £800 + VAT for forensic work with a report. Logical faults are no fix, no fee. Electronic, mechanical, physical, water and fire damage need invasive work, so 50% of the quote is payable upfront.
There is not, and we would rather say so than let you drive round looking. No shop counter, no trade desk, nowhere in the city to knock on. Every drive is worked on at the network lab at Peter House, Oxford Street, Manchester M1 5AN, roughly 35 miles along the M62. Keeping one bench rather than a string of shopfronts is part of why £300 + VAT stays £300 + VAT.
Wherever you are on either side of the water — Bootle, Crosby, Aintree, Speke, Wavertree, Birkenhead, St Helens, Southport, Widnes, Runcorn, Ormskirk — there is little point carrying a failing drive round three computer shops first. Students from LJMU, the University of Liverpool and Hope post work in every term. Tracked post puts a parcel on the bench by the next working day, and a sick drive travels far better boxed than loose in a rucksack.
Bubble wrap, a firm box, and a slip of paper inside carrying your name and a phone number. Royal Mail Special Delivery covers it tracked and insured the whole way to Manchester Data Recovery, Peter House, Oxford Street, Manchester M1 5AN. Book your own courier instead if that suits you better. There is no collection service here and never has been. You hear from us the moment the parcel is booked onto the bench.
Two working days from arrival for the free diagnosis, and never faster — a drive landing on a Thursday does not get an answer on the Saturday. Once you approve the quote, a straightforward single-drive job is normally finished in 2 to 4 working days. Arrays, servers and physically damaged media take longer than that, and you are told which of those yours is before you commit to anything.
Not as a service, and it is fairer to say so plainly. This is a recovery lab rather than a backup provider: no backup contracts, no cloud storage, nothing to subscribe to. If you are looking for data back up in Liverpool because a drive has already gone, recovery is the job in front of you, and the files come home on an encrypted drive at £300 + VAT for a single drive. That is one clean copy to build a routine around: three copies of anything that matters, on two kinds of media, one of them out of the building.
Yes, and a fair share of the week is exactly that. Emergency data recovery in Liverpool means the job is flagged before the parcel lands and its diagnostic is pulled to the front of the queue: office servers, the NAS behind a shared drive, RAID sets that shed a second disk partway through a rebuild. Data recovery for businesses in Liverpool is quoted like anything else, from £500 + VAT for an array. The floor stays honest either way — 2 working days from arrival to the diagnosis, 2 to 4 working days for a finished single-drive recovery.
Often enough that second opinions are a regular part of the week. Say plainly what has already been tried, including anything a shop or an IT firm ran on it, because the plan gets built around protecting whatever that first attempt left behind. The diagnostic is free whichever way it goes, so a second look costs you the postage and nothing more.
It is. Devices are signed into a secured lab and handled by our own engineers only. UK GDPR governs the job from booking-in to return, recovered files travel back to you encrypted, and our working copies are wiped as soon as you confirm yours arrived safely. Nothing is browsed, copied or passed to anyone beyond what the recovery itself requires.
// the patch we cover

Merseyside, and a good way past it

From the waterfront and the docks through the Baltic Triangle, out to Speke and the airport estates, up by Aintree, Bootle and Crosby, over the water to Birkenhead and the Wirral, then on to St Helens, Southport, Widnes, Runcorn, Warrington, Ormskirk and Chester — this is the bench Merseyside households and firms keep posting drives to. Because it all moves by tracked next-day post, a parcel from Ormskirk is handled no differently from one out of Wavertree, and data recovery for businesses in Liverpool starts at the nearest post office rather than a car park. Servers down and the whole firm stopped? The blog has a plain guide to disaster recovery services in Liverpool, and every town on the list is set out on the data recovery Merseyside page.

Data gone? Rarely gone for good.

Nothing to pay for the diagnosis, one written figure after it, and £300 + VAT covers a single drive or SSD.